Welcome To

Monroe County

Water District

Our Mission Statement

Our mission is to supply all of our customers with plentiful, safe drinking water.  We strive to assist our customers in an efficient and professional manner.

MCWD Water Treatment Facility
WTP Flags
Water Tank

Click the “Pay Online” button above to go to our payment portal where you can make a one-time payment, sign up for autopay, see past usage, and more!

Frequently asked questions

A Boil Water Advisory is a precautionary measure to ensure there are not any contaminants in the water due to a leak. Once the water samples are tested and are clear of any contaminants the Boil Water Advisory will be lifted by the Kentucky Division of Water.

Customers should bring their water to a rolling boil for at least three minutes before consuming until the Boil Water Advisory is lifted.

Call the office at (270) 487-8131.

Contact KY 811 (Call before you dig)  811 or  (800) 752-6007.

205 Capp Harlan Road
Tompkinsville, KY 42167

Pay Online or Over the Phone

We offer the ability to pay your bill online, as well as over the phone through our automated IVR system. To pay online, simply click the Pay Online button located at the top right of the page. To pay by phone, you can call the automated system at (877) 696-2654.